First Alternative - About the Company

First Alternative - Privacy Policy

Our web site has a few pages which require you to give us information. This includes details of the training content required, the location and number of attendees. You may also be asked for your contact details, including name, organisation, address, email and phone number which may be stored and used to send you further information by email only in the form of a 3-monthly newsletter announcing new dates and courses.
You can opt out of this at any time simply by phoning us or email unsubscribe@firstalt.co.uk
Our contact details are clearly displayed at the left hand side of every page of our web site.

If you decide to pay by card, we will never store your information in any physical or electronic form. We enter these details only on a virtual terminal facility when logged in to our card acquirer account, and only when in direct phone contact with you.
Our full privacy statement is below.

Privacy Policy
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1)     This privacy policy

This privacy policy was made using an SEQ Legal privacy policy template created for http://www.employmentlawcontracts.co.uk.

(2)     What information do we collect?

We may collect, store and use the following kinds of personal information:

(a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation)
This information collected by Demon Internet during the normal course of their activities hosting our web site, and is accessible by First Alternative as diagrams and reports, accessible at a password protected administration location.

(b) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including your name, company name, company address, phone number and email address, plus any other information
you may decide to add as comments)

(c) Information that you send us when using our on-site services quotation from, including the information details in (b) above, plus details of the course content, location and duration, and number of attendees.

(d) Information that you send us when using the online enquiry form, including your name, company name, company address, phone number and email address, plus any other information you may decide to add as comments, plus details of your interest in specific courses.

(e) First Alternative does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.

(3)     Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then
sent back to the server each time the browser requests a page from the server. This enables the web server to identify and
track the web browser.
We do not use cookies for any purpose, and do not offer ecommerce facilities within our web site.
We do not use any other mechanism such a Google Analytics to track access.

If you are in any doubt, you can disable 3rd party cookies in your browser.

(4)     Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) Add you to our email mailing list, which is used to send brief details of upcoming courses about once every 3 months.
You can unsubscribe from this service simply by telephoning us on 01636-893673, or emailing unsubscribe@firstalt.co.uk
(b) Respond to a general enquiry you have made using our General enquiry web form.
(c) Prepare and send automated on-site service quotations.

We do not have any ecommerce facilities on our web site and your will never be asked to enter any card details.

All our card-based financial transactions are handled through our payment services provider, Paypoint.
We enter your card details using a virtual terminal facility, and only when in direct contact with you by phone. Your card details are never physically or electronically recorded on our systems.
You can review the Paypoint privacy policy at www.paypoint.com. We will share information with Paypoint only to the extent necessary for the purposes of processing payments you make via the virtual terminal service and dealing with complaints and queries relating to such payments.

(5)     Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

(a)     to the extent that we are required to do so by law;

(b)     in connection with any legal proceedings or prospective legal proceedings;

(c)     in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(e)     to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

(6)     International data transfers
We do not have any overseas offices and your information will not therefore be transferred to any other countries.

(7)     Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(8)     Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

(9)     Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be
subject to:

(a)     the payment of a fee (currently fixed at £10.00); and

(b)     the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

(10)    Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(11)    Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(12)    Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to mick@firstalt.co.uk or by post to:
First Alternative
High Park Farm
Swinderby Road
Collingham
Newark Notts
NG23 7NZ

(13)    Data controller

The data controller responsible in respect of the information collected on this website is Mick Hosegood, First Alternative.
The nature of the personal data we hold does not require us to register under the data protection act.

Mick Hosegood, First Alternative
01636 893673 (Phone) 0870 051 7558 (Fax)
Web: http://www.firstalt.co.uk

     Last updated 22nd March 2011 by Mick Hosegood

	The Unbelieveably Flexible First Alternative... We'll design and run a course just for you, based at our Newark centre. We'll provide full course notes, and the use of as many computer systems as needed.
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	The Uniquely Supportive First Alternative...
	Click here to make an enquiry, or telephone us on +44(0)1636 893673 Email: mick@firstalt.co.uk Last updated by Mick Hosegood, First Alternative, March 22nd 2011